Frequently Asked Questions
General Questions
What services are provided by Deltic Wash Force?
We supply car wash equipment, chemicals, parts, and technical support to car wash operators. We also offer consulting on site planning, layout design, equipment selection, marketing consultation and profitability optimization.
What equipment do you supply?
We distribute equipment for a variety of wash types, including express tunnels, full-service tunnels, in-bay automatics, and self-serve bays.
Can you help me start a new car wash business?
Absolutely. We provide guidance from site selection and feasibility analysis to system design, installation, training, and post-launch support.
Equipment & Installation
What brands of equipment do you carry?
We are authorized distributors of top car wash brands such as MacNeil, Deltic Express by Greenmatik, AVW, Petit, and more. We match the best equipment to your specific business model and location.
Do you install the equipment, or do I need to find a contractor?​
We offer full equipment installation services, including coordination with your contractors, electricians, and plumbers.
Do you offer custom car wash layouts or designs?
Yes. We offer CAD-based site planning and custom layout design services to ensure optimal traffic flow, wash efficiency, and throughput.
Chemicals & Supplies
What kinds of chemicals do you offer? ​
We offer an extensive selection of cleaning solutions tailored to various budgets, including pre-soaks, foaming soaps, waxes, drying agents, and specialty items. Each of our chemicals is rigorously tested to ensure superior quality, effectiveness, and compatibility with your equipment.
Can I get a subscription or automatic delivery for chemicals? ​​
Yes. We offer scheduled deliveries based on your usage patterns so you never run out. Ask about our subscription programs.
Service & Maintenance
What kind of technical support do you provide?
We provide on-site service, emergency repairs, preventative maintenance plans, and remote troubleshooting where applicable.c
What are your service response times?
We offer rapid response for critical issues, with same-day or next-day service in most regions we cover. Emergency support is available during off-hours as well.
Business Support
Can you help improve my existing car wash's profitability?
Definitely. Our team offers business audits, ROI analysis, equipment retrofits, and marketing consultation to help boost performance and customer satisfaction.
Ordering & Delivery
How do I place an order for parts or chemicals?
For a quick response, contact us at partsandservice@delticwash.com.
Locations & Contact
Where are you located and what areas do you serve?
Our headquarters are in Central Ontario, and we serve customers across Canada.